Terms of Purchase for SPRIYGROUND

Welcome to SPRIYGROUND. These Terms of Purchase govern your purchase of Bags, Luggage, Accessories, and Apparel from our website. By placing an order with us, you agree to be bound by these terms. Please read them carefully before making a purchase.

1. Orders

1.1 Order Placement

When you place an order on our website, you are making an offer to purchase the selected products under these Terms of Purchase. We will send you an order confirmation email to acknowledge receipt of your order, but this does not constitute acceptance of your order. Acceptance of your order occurs when we dispatch the products, at which point a binding contract will be formed between you and us.

1.2 Order Availability

All products are subject to availability. In the event that a product you have ordered is out of stock, we will notify you as soon as possible via email (using the contact information provided in your order) and refund any payment you have made for that product in accordance with our refund policy stated below.

1.3 Pricing and Currency

All product prices displayed on our website are in USD (United States Dollars) and include any applicable taxes unless otherwise stated. We reserve the right to change product prices at any time, but changes will not affect orders that we have already accepted.

2. Shipping and Delivery

2.1 Dispatch Time

We aim to dispatch all orders within 1-3 business days from the date of order confirmation, provided that the products are in stock and payment has been successfully processed.

2.2 Delivery Time

Once your order is dispatched, the estimated delivery time is 6-12 business days. This delivery time frame applies to all destinations globally. Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays, natural disasters, or public holidays. We will provide you with a tracking number once your order is dispatched, allowing you to monitor the progress of your delivery.

2.3 Shipping Costs

We offer free global shipping on all orders. There are no additional shipping charges regardless of your location.

3. Payment

3.1 Payment Methods

We accept various payment methods as indicated on our website, all of which are processed in USD. By providing your payment details, you warrant that you are authorized to use the payment method and that the information you provide is accurate.

3.2 Payment Processing

Payment will be charged to your chosen payment method at the time of order placement. We reserve the right to cancel your order if payment is not successfully processed.

4. Returns and Refunds

4.1 Return Policy

We offer a 60-day return period. You may return any unused, unwashed, and undamaged products (with all original tags and packaging intact) within 60 days from the date of delivery for a refund. Customized or personalized products are not eligible for return unless they are defective.

4.2 Return Process

To initiate a return, please contact our customer service team via [email protected] with your order number and the reason for the return. We will provide you with instructions on how to return the products. You are responsible for ensuring that the returned products are properly packaged to prevent damage during transit. We recommend using a trackable shipping service for returns, as we are not responsible for products lost or damaged in transit.

4.3 Refund Processing

Once we receive and inspect the returned products (to confirm they meet the return conditions), we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

5. Product Information

We strive to provide accurate and detailed information about our products, including descriptions, images, and specifications. However, we do not warrant that product descriptions or other content on our website are error-free. If you receive a product that is significantly different from its description, please contact our customer service team immediately, and we will arrange for a return and refund or replacement as appropriate.

6. Limitation of Liability

To the maximum extent permitted by law, SPRIYGROUND shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products, including but not limited to loss of profits, loss of data, or disruption to business. Our total liability to you for any claim arising from your purchase shall not exceed the total amount paid by you for the relevant products.

7. Changes to These Terms

We may update these Terms of Purchase from time to time. Any changes will be posted on our website, and the revised terms will take effect immediately upon posting. Your continued use of our website to make purchases after the changes are posted constitutes your acceptance of the revised terms.

8. Contact Us

If you have any questions or concerns about these Terms of Purchase, please contact our customer service team via [email protected]. We will respond to your inquiry as soon as possible.